Polices and Procedures

Delivery: Normally Items will ship within 2 weeks. Custom orders will may require additional time.  Should any discrepancies be found when receiving the merchandise contact me within 1 week of receipt to report the problem.

Shipping: All orders are shipped Fedex or UPS (United Parcel Service) Ground within the 48 Continental United States. You may choose Next Day Air or 2nd Day Air for additional cost. US Postal Service is now available also. Shipping methods may cut down the shipping time it will still take 2 weeks to make.

There will be a cut off date for ordering in December to ensure delivery by Christmas. The Collegiate Jewelry ships out of Erlanger Kentucky zip is 41018 if you would like to calculate the ship time by Fedex or UPS.

All Shipments to Alaska or Hawaii must go 2nd Day Air.

Returns: – All items sold by College Sports Jewelry is 100% guaranteed. If for any reason you are not completely satisfied with your charm you may return your merchandise within 15 days of receipt of goods for full credit if defective, returns due dislike or to size may be subjected to restocking fees up to 10%. Engraved items are not returnable.  Most sizes are given and measured from top to bottom. Be sure to save the original packing and the original receipt. Contact me with your name, the item number and the reason for return and I will send you further instructions on where to send your package. I must get you a return authorization number to insure that it is properly credited.

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